Jennifer's Resume

Summary:
• Over 10 years of administrative, human resources, marketing and operations experience.
• Detail and results oriented professional with a proven track record of success in a wide variety of industries such as Business Intelligence Consulting, Research Publishing, Engineering and Product Development, Construction and Real Estate Development.
• Created and implemented Company’s first employee handbook.
• Oversaw and coordinated office move with movers, vendors, architect, construction team and building management.
• Ability to work independently as well as part of management team.
• Capable of working with and communicating effectively with employees from administrative staff to senior management.


Software Skills:
• Microsoft Word 97/2000/XP
• Microsoft Excel 97/2000/XP
• Microsoft PowerPoint 97/2000/XP
• Microsoft Outlook
• Microsoft Exchange NT/2000/2003
• WordPerfect 6.1/9.0
• Mailsweeper
• SAGE
• Lotus Notes 6.5
• ADP PayExpert v.9
• ADP PC for Payroll
• UPS WorldShip
• SalesForce.com
• Microsoft Access 97/2000/XP
• Microsoft Dynamic CRM
• Adobe Acrobat/InDesign/Illustrator


Experience:
The Walsh Group
Business Development Coordinator
January 2009 to September 2009 (Laid off due to Company downsizing)
• Supported Business Development Team and worked as intermediary with other departments such as Marketing, Estimating, Accounting and Human Resources.
• Managed calendars for all members of the Business Development Team.
• Coordinated Conferences, Meetings, Conventions and Industry Events.
• Arranged travel for BD Team for domestic events, conventions and meetings.
• Created and edited proposals and presentations in MS Word, Excel, Powerpoint and Adobe InDesign.
• Worked with Marketing team to create and send Senior Living and Higher Education marketing pieces such as mailings, marketing books and project specific work.
• Submitted and tracked payment to vendors for incoming invoices.
• Updated and maintained project database and spreadsheets.


TZ Limited
Office Manager
December 2007 to November 2008 (Company downsized)
• Served as sole administrative and operations manager for TZL’s two subsidiary companies in Chicago.
• Managed calendars for CEO, CTO and Company owner.
• Booked extensive domestic and international travel for all employees of both companies in Chicago branch.
• Served as personal assistant to TZL owner and organized his move to Chicago from Sydney including apartment and furniture selection as well as set up of his home office.
• Managed all vendor relations for both companies in Chicago branch.
• Negotiated and instituted new contracts for companies’ travel agency, vending machines and copiers.
• Coordinated monthly management and quarterly stockholder’s meetings and took notes for public record.
• Coordinated and managed two build outs to branch headquarters.
• Programmed and managed Company Blackberry system.


SilverTrain Inc.
Technical Office Administrator
March 2007 to October 2007 (Company’s Chicago Office Closed)
• Served as sole administrative support for Resource Management and Marketing departments.
• Responsible for qualification and correct classification of incoming resumes.
• Manage company wide recruitment database for Resource Management department.
• Updated current opportunities on Company intranet and job boards.
• Created job descriptions within Company template.
• Assisted in recruiting processes, including applicant searches, scheduling interviews, conducting reference checks, drafting offer letters, and outlining benefits, as needed.
• Maintained web-based file management system.
• Responsible for the creation, distribution and filing of Statements of Work and Purchase Orders from clients and vendors.
• Tracked employee and contractor timesheets in order to run weekly billing, scheduling, and pipeline reports.
• Updated and maintained Company intranet information lists.
• Maintained office and kitchen supplies.
• Coordination of HR paperwork for new hires.
• Maintained vendor relations and contracts.
• Sorted and distributed incoming mail as well as send and track any internal or client related packages or paperwork.
• Answered and screened all incoming calls.
• Responsible for review and approval of Company business cards.


Euromonitor International, Inc
Office Administrator
September 2000 to April 2006
• Served as sole administrative support for Chicago office and for traveling co-workers from London office.
• Booked extensive domestic and international travel for 55 employees.
• Prepared contracts, proposals and presentations for sales team for client visits.
• Ordered office supplies and office furniture, computers and software.
• Served as payroll and human resources administrator in Chicago office while reporting to the Personnel manager in London headquarters.
• Acted as benefits administrator for Chicago office (Medical, Dental and Life Insurance and 401k).
• Managed office Receptionist.
• Handled new hire orientation including benefit information, company policies and overall introduction to the firm.
• Created and implemented Company’s first employee handbook.
• Distributed payments to vendors and freelance writers and prepared annual 1099’s.
• Served as accounts payable/receivable representative in the Chicago office while liaising with central accounting department in London.
• Prepared invoices for payment.
• Responsible for facilities management for Chicago office.
• Managed IT issues for Chicago office including server upgrades.
• Oversaw office maintenance and other office management duties.
• Oversaw and coordinated office move with building management.
• Troubleshot and resolved telephone, network, and computer hardware/software issues.


Higgins Development Partners LLC
Marketing Assistant
September 1999 to September 2000
• Assisted the Marketing Manager in the production of marketing materials and proposal production.
• Produced customized proposal covers, tabs, organizational charts and project sheets.
• Created original charts and graphs for specific projects, as needed.
• Assisted the Marketing Manager in the production of press packages and other public relations efforts.
• Worked with vendors to create high-quality reproductions of graphic materials and photographs to be included in proposals, presentations and press releases.
• Managed the marketing department library and MS Access database of over 7,000 clients and vendors.


Education:
• B.A. Political Science – California State University at Long Beach - 1997


Other:
• Notary Public